From request to referral, by telehealth.
No waiting room. Here’s what happens from the moment you tell us what you need.
Tell us what you need
A specialist, a scan, a blood test or something else. It takes about two minutes, and you can say if you’re not sure.
We contact you to book
Our team finds a time that suits and confirms any fee before you’re booked.
Telehealth consult with a GP
An Australian GP talks with you by phone or video about what’s going on and what you need.
Your referral, if it’s right for you
Where it’s clinically appropriate, your GP writes the referral or request and it’s sent to you.
What you’ll need
- A phone, or a device with a camera for video
- Somewhere private to talk
- Your Medicare card, if you have one
- Any recent results, scans or letters about the issue
- The name of a specialist or practice, if you have one in mind
What happens next
- If your GP writes a referral or request, it’s sent to you
- You book with the specialist, radiology practice or pathology collection centre you choose
- Take your referral with you, or send it ahead when you book
- If you need an in-person examination first, your GP will tell you
What does it cost?
Bulk billed for eligible patients.
If you’re not eligible, a consultation fee may apply, and we’ll confirm it with you before your consult.
Specialists, imaging and pathology providers set their own fees. A valid referral or request is what gets you the full Medicare rebate on their fees.
Telehealth referral consult
- A consult with an AHPRA-registered GP
- Specialist, imaging and pathology referrals
- Sent to you electronically
- Australia-wide
Good to know
Your GP makes the call
A consultation doesn’t guarantee a referral. Your GP talks it through with you and writes one when it’s clinically appropriate.
A real consultation
Every referral follows a telehealth consult with an AHPRA-registered Australian GP, by phone or video.
Not for emergencies
If you’re seriously unwell, with chest pain, trouble breathing or signs of a stroke, call 000.
Need a referral?
Tell us what you need and our team will contact you to book a telehealth consult with a GP.